Preorder policy

MADE TO ORDER INFO & POLICIES

If you have made a pre-order/made to order purchase, please note that these orders can take 1-2 weeks to be processed before being shipped if an estimated delivery date is not stated in the description of each item. Once we have shipped your order, you will be sent an email with your Australia Post tracking details. 

Please ensure you select the correct sizing and colour as exchanges or refunds are not available for pre-ordered items, unless the item is faulty. 

If you order an in stock item along with a pre-order/made to order item, your order will be shipped together. 

If you have any questions regarding your pre-order, don't hesitate to reach out to us at info@thrashedcollective.com.